Refund Policy
Refund Policy
Refund eligibility can depend on the course, purchase status, and applicable requirements.
Before requesting a refund
Contact support as soon as possible and include the email address used for enrollment, the course name, and the reason for the request. Do not assume that every purchase is refundable after course activity or completion.
Course-specific requirements
Some course types may have timing, reporting, certificate, booklet, processing, or other requirements that affect whether a refund can be issued. Support will review the request using the course and transaction information available.
Contact support
Use the Contact page to submit a refund question or request.